Human Resource Analytics 

by Dr. Rekha N Patil & Dr. Shilpa S. Hiregoudar

HR Scorecard

An HR scorecard provides a framework for measuring Human resources. It is designed with the balanced scorecard measurement framework. This framework, as we know, is developed based on four properties i.e, financial, internal process, customer and learning/ growth

Often organisations hurriedly go for measurementbut qualifying HR measurables requires understanding the operating metrics that need to be measured so that the scorecard can effectively help in the HR decision making process. The strategic alignment of HR fuctions by mapping critical HR supports such as Performance Management Systems, Innovation, Training and Development will demonstratte the HR value contribution in achieving organisational business and  strategic intents

HR scorecard will need the following perspectives:

Financial perspective - Reducing the costs related to HR/ reducing turnover rates/ Employee absenteeism/ Workers' compensation/ Employee satisfaction/ Employee engagement/ Employee benefits

Internal perspective: - Turnover rates/ Manager performance and ratings/ overall employee satisfaction/ recruitment/employee retention data, employee referrels, social media - LinkedIn referrals etc.

Learning and growth perspective: Communication and Performance improvements/ pinpoint opportunities for improvement./ ease of access to data by every department and their ability to understand the data.

Customer Perspective: Goal setting/ consistent customer interaction  / customer retention/ return customer rates/ employee productivity/ customer service goals

Developing the HR Measurement system

HR scorecard measurement system allows a business to tangibly monitor its performance. The steps involved in developing a HR scoreccard Measurement system are:

Assessing the Corporate culture: Assessing the Service ratio/ Safety initiatives/ low cost labour/ innovative inputs/ technology costs/ etc

Operational or Outcome: turnover statistics/ minimising wastage of resources/ measaurs of efficiency in output with respect to department  say, no of orders received/ no of units produced etc.

Compiling the metrics: Outcome based HR goals - sopft skills training imparted for better marketing exposure/ Health and safety training/ SMART methodologies for each scorecard to be specific, measurable, achievable, relevant and time constrained

Linking HR Data to operational performance:

1. HR Reports

2. HR Dashboards with Key Performance Indicators (KPIs)

3. HR Scorecards

The key performance Areas

4. Customer Metrics

5. Process Metrics

6. Talent Metrics

7. Financial Metrics

The Barefoot Brigade - we too share a dream by Trinadh naga Burra (an ode to Indian Villages)

Home to one of the World's oldest civilizations as well as several religions, faith, cultures and traditions, home to the biggest domicile where almost all races and ethnic groups of  the world met and mixed.

     Starting with the pure Mongolian races in the North East, Australoids, and Munda aborigins in the Centre and East, Mediterranean, Arabian in the North and West, Central Asians, Turk Mongols from the North, this place has also hosted, Burmese, Cambodian, Viet, Thai, Malaya and Javanese racial groups. There are also Greek, Armenian, Turk Slovak, Russians, Georgian and even Mediterranean Semitic, Phoenicians, Berbers and Migri elements here. In the past thousand or so years, almost all racial and ethnic groups have passed by this place, as this was the primary Market of the World. 

THIS PLACE WAS ALSO THE CENTRE OF THE WORLD TRADE AND COMMERCE INCLUDING THE SILK ROUTE WHICH ENDED HERE.

INDIA has been changing, re-shaping and reinventing itself as long as anywhere on the Planet, forever producing new forms of culture and absorbing new influences from all directions. The people here are diverse, they have acquired a common stamp. Beneath the manifold diversity of physical and social type, language, customs and religion, which strikes the observer, there lies the  unique underlying uniformity of life from the Himalayas to Kanyakumari. These commonalities have outlived the dynastic evolutions, foreign invasions, religious impositions, conflicts and multitudes of disasters.

THIS UNDYING, COMPASSIONATE AND REVERBERATING SPIRIT OF THE PEOPLE IS THE SPIRIT OF THE COUNTRY WHICH ONLY GETS STRONGER WITH TIME.

Our greatness and richness can never be blemished  by innumerable racial divisions, manmade caste system, artificial flimsy belief system, blind faith and sort of manipulations as well as twisting of facts, INDIA has survived and will survive.

Our INDIA rests in 600,000 odd Villages that keep alive the generations of skills that has evolved into the fine tapestry of drapery with vivid colours and designs, the culinary delights, the artisan and the architectural wonders encapsulated in the Shrines, the folklore, the music, the language, the customs and the way of living that is interspersed with abundant Vedic Knowledge in simplistic daily chores and puranic versions. INDIA is home to Ayurveda and the well meted out history of medical practice with the basic knowledge of herbal medicine grown in our backyards.