ISO 9000 Standards:
The focus of ISO 9000 standards is on the generation of confidence in product conformance and on process management with customer as the main driving force.
ISO 9000 series consist of five individual standards of which three are quality management systems and the other two are guidelines for selection and employment of quality system.
ISO 9000 - Quality management and Quality assurance standards - Guidelines for selection and use
It focuses on rigorous auditing during the certification process. For eg., quality system, process control, management responsibility, quality rewards and statistical techniques.
ISO 9001 - Quality System - model for Quality assurance in design, development, production, installation and service
It includes all documenting operations like design, production, service inspection, testing, installation, training etc.
ISO 9002 - Quality system - Model for Quality assurance in Production and Installation & Servicing
It is used for detecting and correcting problems in contract negotiations between the supplier and purchases. This is often employed by the manufacturers.
ISO 9003 - Quality Systems - Model for Quality Assurance in Final Inspection & Test
ISO 9004 - Quality Management and Quality System Elements - Guidelines
It provides planning and implementing guidelines for managing producers goods and services
Quality Management Principles
1. Focus on customers
2. Leadership
3. Involvement of Employees
4. Process Approach
5. Interrelated Approach to Management
6. Continuous Improvement
7. Objectivity in Data Analysis for Effective Decsions
8. Mutually Beneficial Relationship
Benefits
1. Strengthens the relationships between suppliers and customers
2. Reduces dependence on individuals
3. Institutionalize training throughout the organisation
4. Reduces customer auditing
5. Fewer external audits
6. Optimum utilization of resources
7. Compliance to trade regulations at National and International Level
8. Company certified by quality systems will strengthen customer confidence by assuring excellence
The focus of ISO 9000 standards is on the generation of confidence in product conformance and on process management with customer as the main driving force.
ISO 9000 series consist of five individual standards of which three are quality management systems and the other two are guidelines for selection and employment of quality system.
ISO 9000 - Quality management and Quality assurance standards - Guidelines for selection and use
It focuses on rigorous auditing during the certification process. For eg., quality system, process control, management responsibility, quality rewards and statistical techniques.
ISO 9001 - Quality System - model for Quality assurance in design, development, production, installation and service
It includes all documenting operations like design, production, service inspection, testing, installation, training etc.
ISO 9002 - Quality system - Model for Quality assurance in Production and Installation & Servicing
It is used for detecting and correcting problems in contract negotiations between the supplier and purchases. This is often employed by the manufacturers.
ISO 9003 - Quality Systems - Model for Quality Assurance in Final Inspection & Test
ISO 9004 - Quality Management and Quality System Elements - Guidelines
It provides planning and implementing guidelines for managing producers goods and services
Quality Management Principles
1. Focus on customers
2. Leadership
3. Involvement of Employees
4. Process Approach
5. Interrelated Approach to Management
6. Continuous Improvement
7. Objectivity in Data Analysis for Effective Decsions
8. Mutually Beneficial Relationship
Benefits
1. Strengthens the relationships between suppliers and customers
2. Reduces dependence on individuals
3. Institutionalize training throughout the organisation
4. Reduces customer auditing
5. Fewer external audits
6. Optimum utilization of resources
7. Compliance to trade regulations at National and International Level
8. Company certified by quality systems will strengthen customer confidence by assuring excellence
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